Covid-19

Covid-19 Update

12th April 2021

We’re delighted to finally announce that we are able to re-open our doors to our 3 showrooms, based at Bournemouth, Southampton and Verwood.

Our opening hours are:

Monday to Friday: 9am – 6pm
Saturday: 9am – 5.30pm

As your safety is our number 1 priority we will be managing numbers in-store at all times. We will be allowing walk-ins and would encourage booking an appointment, as this will help you avoid queues and guarantee time with a member of staff. If possible we would recommend shopping alone, which wll assist in reducing numbers in-store.

As per government guidance for retail environments we will be asking all customers to wear a mask in the showroom when visiting us.

New and used motorcycle sales:

Our sales team are there to provide information and advice on the phone, via video, email, or in-store. For all enquiries please telephone or alternatively you can email motorcycle.sales@crescentmoto.uk. We can provide as much information as required and arrange everything over the phone or online. Any motorcycle collections for part exchange or new/used deliveries can still be arranged direct to your door subject to availability or by handover in the showroom, both in a COVID secure manner. With regards to test rides, we would request that customers bring their own safety riding gear and equipment, as we are currently unable to provide loan garments/helmets.

Workshop and service appointments:

Appointments can be pre-booked by telephone, or you can email servicing@crescentmoto.uk. Our service team are also available to provide any advice you may need. Motorcycles can be dropped off at the pre-arranged appointment time plus, subject to availability, collections and returns can be organised by pre-booking. Please note all our communal (café/social) areas and refreshment equipment will remain closed until further notice.

Clothing, parts and accessories:

Any clothing, parts and accessory orders can still be made by telephoning the showroom for collection or delivery or on a click & collect basis by visiting our new online store at www.crescent-moto.co.uk where there is an abundance of special offers available.

Crescent Bournemouth (Suzuki and Yamaha) – 01202 512 923
Crescent Southampton (Honda)                       – 02380 403 203
Crescent Verwood (Yamaha)                            – 01202 820 170

As a priority all our showrooms are strictly following COVID secure guidelines provided by government advice, such as the wearing of face masks, plus using hand sanitiser and we appreciate everyone’s support in ensuring a safe and healthy store environment.

Bournemouth

  01202 512923

Southampton

  02380 403 203

Verwood

  01202 820170